Contact
We're a quick message away
Questions about a booking, a custom itinerary, or partnering with us as a host? Reach out — a real person in Colombo will reply.
Fastest way to reach us — 24h support.
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For partnerships, press, and longer questions.
info@ceylonnow.com
WhatsApp not opening? Message us on · or email us
Our office
Colombo, Sri Lanka — address available on request.
When you'll hear back
- WhatsApp: usually within the hour, 7am–10pm Sri Lanka time.
- Email: same working day for messages before 5pm, next morning otherwise.
- Travelling in the next 48 hours? Use WhatsApp — it is the fastest way to reach someone.
What to include in a booking message
- Your arrival and departure dates, and your flight times if you have them
- How many travellers, and whether any are children needing seats
- What you'd like to do — an experience, a transfer, or a full round tour
- Where you're staying, or whether you'd like us to suggest places
- Anything that matters: dietary needs, mobility, an early flight
With those details we can send a firm price the same day rather than trading questions back and forth.